Fees Summary

The information contained in this table summarises key product features, not intended to replace any terms and conditions

  ACE-FX Prepaid Euro MasterCard® ACE-FX Prepaid Dollar MasterCard® ACE-FX Prepaid Global MasterCard®
On Application      
Card issue Fee

Free, if loading over £1000 or more , or currency equivalent, otherwise £9.95

For branch collection the card is free for over £750, otherwise £4.95

Limits per day:

Minimum load


Maximum load


Maximum card balance


Number of loads


€15 minimum


€6,250 maximum


€6,250 maximum


2


$25 minimum


$7,500 maximum


$7,500 maximum


2


£10 minimum


£5,000 maximum


£5,000 maximum


2

Other load limits:

Per month: Number of loads


Value of loads


Per quarter: Number of loads


Value of loads


Per year: Number of loads


Value of loads


10


€12,500


30


€18,750


120


€25,000


10


$15,000


30


$22,500


120


$30,000


10


£10,000


30


£15,000


120


£20,000

ATM restrictions €625 maximum cash withdrawal $750 maximum cash withdrawal £500 maximum cash withdrawal
General Fees      
Transaction fees In-currency transaction: FREE
Out of currency fee: 2.5% of transaction amount where the transaction is made in a different currency to that of the card.
In-currency transaction: FREE
Out of currency fee: 2.5% of transaction amount where the transaction is made in a different currency to that of the card.
In-currency transaction: FREE
Out of currency fee: 2.5% of transaction amount where the transaction is made in a different currency to that of the card.
Cash withdrawal fees In-currency ATM withdrawal: €1.25
Out of currency ATM withdrawal: 2.5% FX fee
In-currency ATM withdrawal: $1.50
Out of currency ATM withdrawal: 2.5% FX fee
In-currency ATM withdrawal: £1
Out of currency ATM withdrawal: 2.5% FX fee
Balance enquiry Free online
Top-up fees and limits Free online card loading via debit
€15 minimum load
€6,250 maximum load
Free online card loading via debit
$25 minimum load
€7,500 maximum load
Free online card loading via debit
£10 minimum load
£5,000 maximum load
Service fee Monthly management fee: FREE
Replacement card fee €8 $11 £4
Account Closing      
Cancellation or redemption A redemption fee of £10.00 applies
Expiry 24 months

 

Refunds

If you have any funds left on your card the quickest way to receive them is to use any ATM machine and withdraw the funds. Any remaining balance can be spent in any shop or restaurant etc that accept MasterCard. Alternatively, Unless you have arranged to move any unused funds to another card managed by us, we will arrange for the funds on your cancelled card to be refunded to you, once all transactions and fees have been deducted, including the redemption fee of £10. This can take up to 10 working days.

YOU MUST NOT USE YOUR ACE-FX PREPAID CURRENCY MASTERCARD® FOR:

 

  • transactions for cash (other than ATM withdrawals) including for example cash back, cash from a bank, money orders, traveller's cheques, foreign exchange, or bureau de change, or
  • any illegal purposes
  • situations where it is not possible for the supplier to obtain online authoristation that you have sufficient balance for the transaction.For example: transaction on trains, ships and some in-flight purchases.

  • For a full list of fees and terms that apply, please see our terms and conditions